Annex 1
Appendix 1 of the Conditions of Sale
The right of withdrawal is exclusively reserved for individuals.
It cannot be applied in any case to a professional or to a holder of an ICE number, in accordance with the law in force.
Principle of withdrawal
The CUSTOMER has a period of time to exercise their right of withdrawal following communication of their decision to withdraw.
Withdrawal period
The withdrawal period is seven (7) days from payment of the PRODUCT.
Subject to Appendix 2 of the Conditions of Sale relating to the Conditions of Use for the rental of time of use of HAWK telescopes, the right of withdrawal cannot be exercised for the service the execution of which began before the end of the period of seven (7) clear days.
Notification of the right of withdrawal
To exercise his right of withdrawal, the CUSTOMER must notify his decision to withdraw from this contract by means of an unambiguous declaration to the electronic address: contact@hawkobs.space
In order for the withdrawal period to be respected, the CUSTOMER must send their communication relating to the exercise of the right of withdrawal before the withdrawal period expires.
Effects of withdrawal
In the event of withdrawal by the CUSTOMER, the SELLER undertakes to reimburse all sums paid no later than seven (7) days from the day on which the SELLER is informed of the CUSTOMER's wish to withdraw.
The SELLER will make the refund using the same means of payment as the CUSTOMER used for the initial transaction, unless the CUSTOMER expressly agrees to a different means; in any event, this refund will not incur any costs for the customer.